Copy of Shipping/Delivery
Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Q: Where do your products come from?
A: We find unique products we love from all around the world, including manufacturers, suppliers, and vendors, bringing them directly to your doorsteps.
Q: Do you ship worldwide?
A: Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
Q: Will there be a customs tax or duties?
A: This will be country specific as some countries require additional customs fees and some do not because of import laws. Given the requirements of a customs tax, the buyer will need to bear the separate cost.
Q: How long does shipping take?
A: Shipping time varies from one supplier to another, depending on their location and the variety of products in our shoppe.
These are the standard estimated shipping time by location:
- United States- 10-20 Business days
- Canada, Europe- 10-20 Business days
- Australia, New Zealand- 10-30 Business days
- Mexico, Central America, South America- 20-40 Business days
- Africa- 40-59 Business days
*This doesn’t include our suppliers 2-3 day processing time before shipping your items.
Q: Do you provide tracking information?
A: Yes, you will receive an email once your order ships that contain your tracking information, usually between 5-7 business days. Your order will be trackable via your national shipping courier (USPS, Australia Post, Canada Post, China Post, etc.).
Q: My tracking says, “no information available at the moment”.
A: For some shipping companies, it takes 5-7 business days for the tracking information to update in their system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.
Q: Will my items be sent in one package?
A: Items in our shoppe come from a vast variety of suppliers, if you ordered more than one item, they will likely arrive in different packages within a few days of each other.
Q: When can I expect to receive the giveaway prize I won from your shop?
A: Giveaway items may take up to 35 days to arrive. We greatly appreciate your patience in this regard. In order to offer FREE products to our contest winners, we must settle for an economical shipping option with a longer delivery time.
Q: What if I wanted to change or cancel my order?
A: Unfortunately, orders can NOT be changed or cancelled due to our quick handling process.